The Health Reflex is committed to best practice in relation to the management of information we collect. We have developed a policy to protect your privacy in compliance with the Privacy Act 1988 (Cth) (‘the Privacy Act’). Our policy is to inform you of:
The type of information we may collect and hold may include:
We will generally collect personal information:
In general, we collect, hold, use and disclose your personal information for the following purposes:
You have a right to seek access to, and correction of the personal information which we hold about you. We will normally respond to your request within 30 days.
Our staff are trained and required to respect and protect your privacy. We take all reasonable steps to protect information held by us, from misuse and loss and from unauthorised access, modification or disclosure. This includes:
If you have any questions about privacy-related issues or wish to complain about a breach of the Australian Privacy Principles or the handling of your personal information by us, you may lodge your complaint in writing to (see below for details). We will normally respond to your request within 30 days.
If you are dissatisfied with our response, you may refer the matter to the OAIC:
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Fax: +61 2 9284 9666
Post: GPO Box 5218
Sydney NSW 2001
Website: https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint
The Privacy Act provides that individuals must have the option of not identifying themselves, or of using a pseudonym, when dealing with our organisation, except in certain circumstances, such as where it is impracticable for us to deal with you if you have not identified yourself.
We may disclose your personal information to the following overseas recipients:
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and other necessary developments. Updates will be publicised on the our website.
This policy extends to interactions and data collection via aligned pages on mediums such as Facebook, Instagram and LinkedIn.
De-identified website analytics and cookies collected via www.thehealthreflex.com.au will be used for optimisation of website functioning.
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this website, you give your consent to our terms of use set out below. If you do not agree to our Terms of Use, please do not use our website.
Disclaimer
All information provided on this page and via our programs, newsletters and blogs are general in nature and are not intended nor suited to be personalised medical advice for you or another person. Any information found on our website is not a substitute for professional medical treatment or for professional medical advice.
If you have any concerns about your health or the health and wellbeing of a child, consult a doctor or other healthcare professional. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information provided by our website or programs.
The contact forms on this website or via associated programs or booking links may be unencrypted and therefore privacy cannot be guaranteed. These forms should never be used for enquires of a personal or medical nature and general website enquiries will be attended to within 3 business days. If you have any medical questions you should contact your usual General Practitioner.
Terms
Your access to and use of our website is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the website, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the website are superseded and of no force or effect: